Live Together, Thrive Together
– Strengthen your community by connecting with those around you.
Our Client
Finding reliable services can be a hassle. Whether it's searching for a plumber, a babysitter, a tutor, or a personal trainer, the search often leads people outside their buildings. But what if the help you need is just a few doors away?
Tenant Connect eliminates the stress of looking elsewhere by allowing residents to find and support their neighbors who offer essential services.
We are passionate about creating strong, supportive communities where neighbors know and trust each other. Our platform bridges the gap between tenants, making apartment living more engaging and beneficial for everyone.
We leverage modern technology to provide an intuitive and seamless platform that helps tenants discover, connect, and transact with their neighbors securely and efficiently.
Trust is the foundation of any community. We work closely with building managers to verify every user, ensuring that only legitimate residents can offer and access services.
We simplify the process of finding and offering services within apartment buildings. By making local services more accessible, we help tenants save time and effort while supporting their neighbors.
To create a close-knit community within apartment buildings where tenants can easily connect, share services, and support one another in a secure and efficient way.
A world where apartment residents no longer feel like strangers but as part of an interconnected community where they can rely on each other for services, support, and companionship.
Tenant Connect was born out of a simple yet powerful realization: people live next to talented individuals offering services they need, yet they remain unaware. We saw an opportunity to bridge this gap and transform apartment buildings into thriving hubs of connectivity and collaboration. By leveraging technology and community trust, we developed a platform that enables tenants to discover, connect, and support each other effortlessly.
Our primary goal is to foster a sense of belonging among apartment residents by making it easy for them to connect and benefit from each other's skills. Whether it’s finding a local yoga instructor, hiring a neighbor to babysit, or getting assistance with home maintenance, Tenant Connect aims to make every service accessible within arm’s reach.
Tenant Connect is a revolutionary platform designed to strengthen community ties within apartment buildings. We provide a secure space where residents can list their skills and services while also benefiting from the offerings of their fellow neighbors. Each service provider is verified by the building manager, ensuring trust and authenticity.
Our platform makes it easy for tenants to showcase their skills, discover services from people they trust, and build valuable relationships with those living around them.
With Tenant Connect, your neighbors are no longer just faces in the hallway—they become valuable members of your network. By fostering interactions, we build stronger, friendlier, and more supportive communities.
Tenant Connect is a digital platform designed to enhance the living experience for residents in apartment communities. We provide a space where tenants can connect, share services, stay informed about property updates, and engage with their neighbors. Whether you're looking to offer a service, stay updated on community events, or find local resources, Tenant Connect helps foster a sense of belonging and convenience within your residential community.
Only residents of participating properties and verified property management personnel can access and use Tenant Connect.
To register, navigate to Properties, select your apartment/building and complete the application. Your suite number will be verified by the building manager before approval.
Your suite number is cross-checked with property records by the building manager to confirm your tenancy.
Yes, Tenant Connect follows strict data protection policies and does not share personal information without user consent. Only your suit number is visible to the manager
Yes, you can offer services such as babysitting, cleaning, or tutoring, provided they comply with community guidelines.
You can report inappropriate behavior or content by using the 'Contact Us' option on the platform or by reaching out to property management.
If you forget to make a payment, there is no late fee. Your annual fee starts counting from the approval date.
Property management can moderate the platform to ensure compliance with terms and conditions but does not monitor private messages.
You can request account deletion by contacting Tenant Connect support.
Your profile remains visible on the platform annually as long as your payment is valid.
Yes, Tenant Connect requires a service fee, which is determined by the building manager. Prices may be adjusted annually.
Yes, on the application process check box on Hide my name after approval your name will appear as 'Anonymous'
No, you cannot block other tenants. However, if you no longer wish to see their portfolio, you can adjust your preferences.
Yes, both internal and external tenants and managers can view other buildings, helping to promote skills and services to a wider audience.
Tenant Connect updates its terms and policies as needed. Users will be notified of any significant changes.
You can contact support via the 'Help' section on the website or by emailing support@xraecity.com.
Yes, you can update your profile details in the same process as you apply for your application, you only have to click on 'i want to update my information, and enter the information or data you wish to update. Updates will require approval from the building manager. NOTE: You must enter the exact name and suit number you registered with.
Unfortunately, to update your full name, you need to contact the building manager.
Once registered, you will be automatically linked to your apartment community upon approval by property management.
If you move out, your account may be deactivated or restricted. Contact property management for further details.
Yes! Encourage your neighbors to register by directing them to Properties to complete the application.
Currently, Tenant Connect is available via the web. A mobile app may be introduced in the future.
If you experience technical difficulties, try refreshing the page or clearing your browser cache. If the issue persists, contact support.
If you are a property owner or building manager interested in using our service, you can contact us via the 'Contact Us' form, email, or phone.
For property management, approval typically takes 1-3 business days. Tenants must visit their building manager for further assistance, and approval is usually immediate or within 1-3 business days.
Yes, you can discontinue the service by contacting Tenant Connect via the Dashboard.
Yes, you can resume your service at any time. Your previously paid tenants will remain valid if you choose to reactivate your service.
Yes, property managers can post community announcements and updates visible to all tenants.
Yes, all users must adhere to our community guidelines, which promote respectful and safe interactions among tenants.
